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ROLACASE FAQs
WHETHER YOU’RE DISCOVERING ROLACASE FOR THE FIRST TIME OR LOOKING TO UPGRADE YOUR EXISTING SETUP, THIS PAGE IS YOUR ONE-STOP GUIDE. WE’VE COMPILED ANSWERS COVERING EVERYTHING FROM WHO WE ARE, WHAT WE MAKE, AND HOW TO ORDER, TO INSTALLATION, SPARE PARTS, AND ONGOING SUPPORT. THESE FAQS ARE DESIGNED TO HELP YOU MAKE AN INFORMED DECISION ABOUT YOUR VEHICLE OR WORKSITE STORAGE SYSTEM, SO YOU CAN WORK SMARTER, STAY ORGANISED, AND PROTECT YOUR TOOLS AND EQUIPMENT.
Shelving installation varies depending on the style and the vehicle it’s being fitted to. On average, a skilled installer can complete a standard bay of shelving in approximately 1 to 1.5 hours.
All RolaShelf shelving is Australian-made and built heavy duty to handle tough conditions. The weight capacity depends on the length and depth of the shelf, but on average it’s around 20 kg per shelf. If you need extra strength, we also offer additional support bars (2 x RSBARS) that can be fitted underneath the shelving to make it super heavy duty. Keep in mind that the actual load a shelf can carry will also depend on factors such as how the weight is distributed, the road conditions, and how the vehicle is driven.
RolaCase is an Australian-made modular storage system designed to keep tools, parts, and equipment organised and secure, both on the move and on site. The range includes lockable tool cases, metal drawers, shelving units, and a variety of accessories for vans, utes, canopies, and workshops. The modular design allows you to start small and expand as your needs grow.
RolaShelf is our heavy-duty van shelving system, built for high payloads, adjustability, and rugged reliability. It integrates seamlessly with RolaCase drawers, bins, and accessories to create a complete cargo management solution.
Yes. All RolaCase and RolaShelf products are designed, engineered, and manufactured in Australia since 1982.
RolaCase and RolaShelf systems are trusted by a wide range of trades and industries, including electricians, plumbers, HVAC technicians, mobile mechanics, field service providers, fleet managers, locksmiths, painters, carpenters, builders, telecommunications technicians, security installers, pest control operators, cleaning contractors, and utility service workers.
RolaCase and RolaShelf are proudly Australian-made and privately owned by the same family since 1982. For over 40 years, we’ve been helping trades across Australia and in multiple countries worldwide stay organised with innovative storage solutions built on real job site feedback.
Tool cases - Rolacases: Portable organisers with durable shells, secure latches, and configurable compartments.
Metal Drawers: Fixed storage units integrated into vehicles or workshops. Both work seamlessly together.
RolaCase and RolaShelf manufacture vehicle-specific kits for popular vans including Toyota HiAce, Hyundai Staria, Ford Transit and Transit Custom, Volkswagen Transporter and Crafter, Mercedes Sprinter and Vito, Renault Trafic, LDV G10 and Deliver 9, Iveco Daily, Mitsubishi Express, Peugeot Expert, Fiat Ducato, and more. Check out our Vehicle Configurator to find the perfect setup for your vehicle.
Absolutely. Our systems adapt to ute trays, enclosed trailers, service bodies, and even 4x4 touring setups.
Yes. Popular add-ons include cargo barriers, gas cabinets, worktops, extra drawers, and case holders.
Yes. We now support EV vans such as LDV eDeliver 9 and eDeliver 7, with layouts designed for space and weight distribution.
They are durable but should be kept dry to avoid corrosion.
Yes. We offer custom configurations to suit your trade and vehicle. Use our Vehicle Configurator or contact our sales team.
The series refers to size. We recommend using our Vehicle Configurator to ensure the right fit.
Yes. We manufacture for both.
- Directly from our website
- Through authorised dealers See our Store Locator.
Both.
Most orders ship within 3–12 business days unless stated otherwise. Made-to-order items may take longer.
Yes, we ship worldwide. Costs and times vary by location.
Changes or cancellations are possible if your order hasn’t entered production. Contact us immediately.
Shipping costs are calculated at checkout. Free shipping may apply during promotions or for bulk orders.
Yes, by appointment.
A tracking link will be emailed once your order ships.
We use secure packing methods, including wrapping, boxing, and palletising as needed.
Yes. RolaCase Drawer systems and cases arrive pre-assembled. Vehicle shelving units require assembly.
Yes. Van shelving kits can be installed with basic tools. Step-by-step instructions are included and also available online.
Basic hand tools, as specified in the installation instructions.
Yes. We offer installation services through our nationwide installer network, available across most states and territories.
As many of our products are made to order, returns are limited and may be subject to a fee. Please review our Terms & Conditions.
Custom-made items, including metal drawers, gas cabinets, and sliding platforms, cannot be returned.
- 3 years for most products.
- 2 years for metal drawers.
Our warranty covers manufacturing defects. It does not cover misuse, incorrect installation, or normal wear and tear. For full details, please review our warranty page.
Submit our online warranty form with proof of purchase and photos, or contact our Customer Service team.
Yes. Spare parts—including handles, locks, runners, and anchor kits—are available on our Spare Parts page.
Yes. With the right anchor kits, most systems can be refitted.
If your product isn’t performing as expected, please contact us with proof of purchase for troubleshooting or a warranty review. Check our Warranty.
Yes. You can use our online Vehicle Configurator or work with our in-house design team for fleet or custom setups. Contact us Here.
Email: enquiry@rolacase.com
Phone: +61243401444
Hours:
- Monday–Thursday: 8:00 am – 4:30 pm (AEST)
- Friday: 8:00 am – 2:30 pm (AEST)
Spec sheets are available on each product page under the Specifications tab.
Yes, we do. Please Contact us for trade pricing or bulk order discounts.
